Position:Client Relationship Executive

Location: Chandigarh

Years of Experience: More than 1 Years of experience

About Agelock Skin Clinic:Agelock Skin Clinic is a leading skincare and haircare clinic dedicated to providing top-quality treatments and personalized care to our valued clients. With a reputation for excellence, we aim to enhance the natural beauty of our clients through advanced skincare solutions.

Job Summary: Agelock Skin Clinic is seeking an experienced and dynamic Client Relationship Executive to join our team. As a Client Relationship Executive, you will play a crucial role in connecting with potential clients and introducing them to our range of services. Your outstanding communication skills and persuasive abilities will contribute to generating leads and building strong client relationships.

Responsibilities:

• Answer the inbound calls from various clients with any inquiries.
• Conduct outbound calls to prospective clients to present Agelock Skin Clinic's services.
• Effectively communicate the benefits and features of our skincare and haircare treatments.
• Engage potential clients to understand their needs and offer appropriate solutions.
• Generate leads and set appointments for our expert team of dermatologists.
• Maintain a detailed database of client interactions and update it regularly.
• Follow-up with clients to ensure their inquiries are addressed satisfactorily.
• Collaborate with the sales team to achieve monthly lead generation targets.
• Provide timely feedback to the management team on customer preferences and market trends.
• Stay up-to-date with industry developments and competitors' offerings.

Requirements:

• Proven experience as a Client Relationship Executive or similar role in telemarketing or customer service (1 to 5 years).
• Excellent verbal communication and interpersonal skills.
• Adept at building rapport with clients and understanding their needs.
• Ability to work independently and as part of a team.
• Strong organizational and time management skills.
• Proficiency in using CRM software and MS Office suite.
• Empathetic, persuasive, and customer-focused approach.
• High school diploma or equivalent. Bachelor's degree preferred.

Benefits:

• Competitive salary with performance-based incentives.
• Opportunities for professional growth and development.
• Supportive and collaborative work environment.
• Employee benefits such as healthcare and insurance (as applicable).

How to Apply: Interested candidates are requested to submit their updated resume and a brief cover letter to contact@agelockskinclinic.in. Please include "Tele Caller Application - [Your Name]" in the subject line of the email.

Note: Only shortlisted candidates will be contacted for further rounds of the selection process.